Frequently Asked Questions
Find answers to common questions about our handcrafted home goods
Are your products handmade?
Yes, every piece in our collection is meticulously crafted by skilled artisans using traditional techniques and sustainable materials.
How do I care for my wooden furniture?
We recommend dusting regularly with a soft cloth and applying a high-quality furniture wax every six months to maintain the wood's natural luster.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping rates and delivery times vary by location and are calculated at checkout.
Can I request a custom design?
We offer bespoke services for select furniture pieces. Please contact our design team via the contact form to discuss your specific requirements.
Is your packaging eco-friendly?
Absolutely. We use 100% recyclable and biodegradable packaging materials to ensure our environmental footprint remains as small as possible.
What should I do if my item arrives damaged?
Please inspect your order upon receipt and contact us immediately with photos of the damage so we can arrange a replacement or refund.